Hotelier’s Handbook: 7 Surprise & Delight Tactics to Improve Hotel Guest Satisfaction
In today’s competitive travel landscape, independent hotels face a unique challenge: standing out from the crowd and capturing the hearts (and wallets!) of travelers. At TravelBoom, we believe in the power of creating unforgettable guest experiences that drive direct bookings and cultivate lifelong loyalty.That’s where surprise and delight tactics come in. These unexpected gestures of…